BIEMME GIFT CARD Terms and Conditions

Important notice: Digital Gift Cards purchased on www.biemmesport.com are valid for 12 months from the date of issue and can be used exclusively for online purchases on the website (not usable at the physical store).

1. Subject, Issue and Channel of Use

The Gift Cards (digital gift vouchers) available for purchase on the website www.biemmesport.com are payment instruments issued by B. Evo SRL, with its registered office in Via Oltre Agno 41, 36070 Brogliano (VI), Italy, VAT No. IT04099830244, Tel. +39 0445 947366, e-mail info@b-evo.com, trading as BIEMME SPORT.

The Gift Card allows the holder to purchase products for sale exclusively online on the e-commerce website www.biemmesport.com up to the loaded value. The Gift Card cannot be used in any way at the BIEMME SPORT physical store / point of sale, nor can it be converted into paper vouchers or store credit.

2. Denominations, Purchase and Digital Delivery

  • Gift Cards are available in denominations that can be selected directly on the dedicated product page on the website www.biemmesport.com.
  • Discount codes or promotions cannot be applied to the purchase of a Gift Card.
  • Following payment confirmation, the Gift Card is automatically sent by e-mail to the buyer's address (or directly to the recipient's e-mail address specified at the time of purchase, on the scheduled date). The e-mail contains the unique alphanumeric code and the button to view the updated balance.

3. Validity and Expiration

  • The Gift Card is valid for 12 months from the date of issue.
  • On the expiration date, the code is automatically deactivated by the system: the Gift Card will no longer be usable, nor renewable or refundable, and any remaining credit cannot be returned.

4. How to Use at Checkout (Online Only)

  • Scope: The unique Gift Card code is recognized and usable only in the online purchase process on www.biemmesport.com. The code cannot be redeemed at the physical store checkout, even for orders with in-store pickup (Click & Collect) paid at the store.
  • Application: To use the Gift Card, simply enter the unique code in the appropriate "Discount code or gift card" field during the online checkout process.
  • Cumulative use: The Gift Card balance can be spent across multiple online orders. If the order amount is less than the voucher value, the remaining credit remains associated with the same code and can be used for subsequent purchases until the original expiration date.
  • Payment integration: If the order amount exceeds the available Gift Card balance, the difference can be paid using any other payment method active on the website (credit card, PayPal, etc.).
  • Coverage: The Gift Card credit applies to the overall total of the online order, including any shipping costs and taxes.
  • Combinability: Since the Gift Card operates as a payment method, it can be combined with any online promotional discount codes and can be used together with other Gift Cards in the same order.

5. Limitations and Prohibitions

  • The Gift Card is not registered to a specific person and is bearer-only: anyone in possession of the code can use it to make purchases on the website www.biemmesport.com.
  • It cannot be converted into cash, does not entitle the holder to change, and cannot be used to purchase other Gift Cards.
  • Commercial resale or transfer to third parties for profit without prior written authorization from B. Evo SRL is prohibited.

6. Right of Withdrawal on the Purchase of a Gift Card

Pursuant to Art. 52 of the Italian Consumer Code (Legislative Decree 206/2005), the Gift Card buyer has the right to withdraw from the purchase within 14 days from the date of receipt of the order confirmation, by sending written notice to the e-mail address info@b-evo.com, provided that the Gift Card has not yet been used (even partially). Once the non-use is verified, B. Evo SRL will cancel the voucher and refund the full amount using the same payment method used for the purchase.

7. Returns and Refunds for Orders Paid with a Gift Card

In the event of exercising the right of withdrawal or return due to defects on products purchased online using a Gift Card:

  • If the order was paid entirely with a Gift Card, the refund will be credited directly back to the balance of the same Gift Card (subject to the original expiration date).
  • If the order was partially paid with a Gift Card and partially with another payment method (e.g., card or PayPal), the refund will be credited first to the external payment method up to the amount paid with it, and the remaining portion to the Gift Card.
  • In no case is a cash refund provided for the portion paid with a Gift Card.

8. Loss, Theft or Improper Use

B. Evo SRL is not responsible for the loss, theft, deletion of the e-mail, or unauthorized use of the Gift Card code after digital delivery. At the request of the original buyer, Customer Service can exclusively resend the e-mail containing the code to the original address, but cannot replace or refund credit already spent by third parties.

9. Support, Contacts and Jurisdiction

The holder can check the remaining balance and expiration date at any time by clicking the "View gift card" link in the receipt e-mail, or by contacting BIEMME SPORT Customer Service at the e-mail address info@b-evo.com, by phone at +39 0445 947366, or through the Contacts section of the website www.biemmesport.com.

These terms and conditions are governed by Italian law; for any consumer dispute, the court of the consumer's place of residence or domicile shall have exclusive jurisdiction.

Frequently Asked Questions (FAQ) about Gift Cards

Where can I use the Gift Card?
The Gift Card is digital and can be used exclusively for online purchases on the website www.biemmesport.com. It cannot be used at the BIEMME SPORT physical store, nor can it be converted into paper vouchers or store credit.
How do I use the code at the time of purchase?
Add the desired products to the cart and proceed to checkout on www.biemmesport.com. On the payment screen, enter the alphanumeric code received via e-mail in the appropriate "Discount code or gift card" field and click "Apply": the amount will be automatically deducted from the order total.
Do I have to spend the entire credit in a single order?
No. The Gift Card credit is cumulative: if the amount of your order is less than the card value, the difference will remain available on the same code for your future purchases, until the expiration date.
Can I use the Gift Card to pay for shipping costs?
Yes, the Gift Card balance applies to the entire online order amount, including any delivery costs.
What happens if the total of my order exceeds the value of the Gift Card?
You can easily pay the difference using any other payment method accepted on the website (credit/debit card, PayPal, etc.).
Can I use multiple Gift Cards or a discount code in the same order?
Yes. Since the Gift Card works as a payment method, it can be combined with both other promotional discount codes and other Gift Cards within the same order. However, a discount code cannot be used to purchase a Gift Card.
How long do I have to use the Gift Card?
The Gift Card is valid for 12 months from the date of issue. After this period, the code expires automatically and any remaining credit cannot be refunded or extended.
How can I check the remaining balance and expiration date?
Open the e-mail with which you received the Gift Card and click the "View gift card" button: a dedicated page will open with the code, the updated credit, and the expiration date. If you have lost the e-mail, the buyer can request a resend by writing to info@b-evo.com.
What happens if I return a product purchased with a Gift Card?
In the event of an approved return on an order paid with a Gift Card, the amount will be credited directly back to the balance of the same Gift Card (retaining the original expiration date). If you paid only part with a Gift Card and the rest with a card or PayPal, the refund will be credited first to the external payment method and the remaining portion to the Gift Card.